FAQ

Hello! Welcome to Frankie Custom
Please read the information below before placing your order :)

How long does it take for my order to be shipped?
-All our items are MADE TO ORDER (we do not have anything pre-made/already in stock).
-We need +/- 10 working days to complete your order
-Shipping time is not included in processing time.

-Orders to Canada and the United States take 3-6 days to arrive.

- DELIVERY TO CANADA AND UNITED STATES ONLY

How to order?
-Select the color and size of your sweatshirt
-Add to cart.

What is your return policy?
-All sales are final.
-No returns, no exchanges

-We are not responsible for lost, stolen or damaged packages.

Do you have any maintenance advice?
-Machine wash cold, inside out, with like colors. Use only non-chlorine bleach.
-Tumble dry at low temperature.
-Medium iron. Do not iron the embroidery.

Sizing:
-All crewnecks/hoodies are in standard US men's sizing

Material:
-60% Cotton, 40% Polyester


Thank you so much !
Frankie Custom