FAQ

Hi! Welcome to Frankie Custom
Please read the information below before placing your order :)

How long does it take for my order to be shipped?
-All of our items are MADE TO ORDER (we don't have anything premade/already in stock).
-We need +/- 10 business days to complete your order
-Shipping time is not included in processing time.

-Orders within Canada take 3-6 days to arrive.

- DELIVERY TO CANADA ONLY


How to order?
-Select your sweatshirt color and size
-Add to Cart.

What is your return policy ?
-All sales are final.
No returns, no exchanges


Do you have any maintenance tips?
-Machine wash cold, inside out, with like colors. Only non-chlorine bleach.
-Tumble dry low.
-Medium iron. Do not iron the embroidery.

Sizing:
-All crewnecks/hoodies are in standard US men's sizing

Material:
-60% Cotton, 40% Polyester


Thank you so much !
Frankie Custom